Cancellations

RESERVATION POLICIES:

Customers may reserve appointments, services and classes via our online scheduling system, or by calling 303.399.1175. We require a credit card or prepayment to reserve your experience. All reservations with Apothecary Tinctura are subject to our cancellation policy. By making an appointment with us you agree to adhere to the Cancellation Policy. 

CANCELLATION POLICY CLINIC:

We respectfully request all appointment cancellations or reschedules be made 48 hours prior to the reserved time. Appointments cancelled or rescheduled after 48-24 hours but prior to the day of the appointment will be charged 50% of the scheduled services. No-shows and cancellations made with less than 24 hours will be charged the full cost of the scheduled service. 

CANCELLATION POLICY CLASSES:

All class reservations must be prepaid to guarantee your spot. All class payments & deposits are non-refundable unless the class is cancelled by the teacher; no cash refunds are given at anytime. If you are unable to attend your reserved class please call us as soon as possible. Class cancellations made at least 24 hours prior to the start time will receive a class credit, or may be transferred to another individual. Class credits may be applied only to future classes. Same day cancellations and no-shows will not be credited. 

CHECK-IN:

When you arrive for your experience with us, please check-in at the front counter. We want to welcome you in, make sure all of your information is complete, and get you a cup of tea. 

Cautions:

Our services and products do not prevent, treat, cure or diagnose illness. When beginning any new protocols, products, etc we encourage you to use common sense precautions, and to consult your primary health care provider.